Terms of Use

1. Use of Our Website

1.1 What You Can Do

You are welcome to access our website and use it for personal or internal business purposes. We grant you a limited, revocable licence to browse, view, and interact with the content.

1.2 What You Cannot Do

• Break any law or regulation;
• Post, upload, or transmit harmful or offensive content;
• Try to hack, bypass, or disrupt security measures;
• Use bots, scripts, or automated methods to copy or access content;
• Reproduce, sell, or republish material without permission;
• Use the site in a way that interferes with other users.

1.3 Availability

While we do our best to keep the site online, we do not guarantee continuous, error-free, or secure access. Interruptions may occur due to maintenance, upgrades, or technical problems.

2. Information on This Site

2.1 General Information Only

The content on this website is provided to help people understand the claims process and the services we offer. It is intended as general information only. It should not be treated as professional, financial, or legal advice. Every situation is different, and you should always confirm your options with the appropriate adviser for your circumstances.

2.2 No Formal Engagement from Website Use

Using this website, making an enquiry, or speaking with us initially does not mean we are managing your claim. A service relationship with Aussie Injury Claims only begins once we have confirmed in writing that we are assisting you and you have agreed to move forward with our process.

2.3 Examples and Outcomes

Any stories, statistics, or case examples we share are provided to show the types of claims we help manage. They are not promises or predictions of what will happen in your situation. Outcomes depend on many factors unique to each claim.

3. Communications with Us

3.1 Online Enquiries

Messages sent via our website or email may not always be secure. Do not send confidential, urgent, or sensitive information through these channels.

3.2 Confidentiality

Professional confidentiality and privilege only apply once you are formally engaged as a client.

3.3 Urgent Matters

If you have an urgent legal issue, please contact us by phone rather than relying on website communication.

4. Intellectual Property

4.1 Ownership of Content

Unless stated otherwise, all text, graphics, design, and other materials on this website are owned or licensed by us.

4.2 Limited Right to Use

You may print or download material for your own reference. You must not adapt, modify, or distribute content without our prior written approval.

4.3 Trade Marks

All names, logos, and trade marks displayed belong to their respective owners. No rights are granted to you simply by viewing or using the site.

5. External Websites

Our site may include links to third-party sites. These are provided for convenience only. We are not responsible for their accuracy, reliability, or safety. Accessing them is at your own risk.

6. Testimonials, Case Studies, and Social Media

6.1 Client Experiences

Any testimonials or case examples are genuine but may be anonymised for privacy. They are illustrative only and are not guarantees of future outcomes.

6.2 Social Media Activity

Our presence on social media is for engagement and information purposes. Any posts or interactions should not be taken as legal advice or as creating a client relationship.

7. Privacy and Personal Information

We handle personal information in line with Australian privacy laws. Our Privacy Policy explains how we collect, store, and use personal data. By using our site, you consent to such handling.

8. Disclaimer and Liability

8.1 Disclaimer

We provide the site and its content on an “as is” basis. We make no promises about the accuracy, reliability, or availability of the information provided.

8.2 Limitation of Liability

To the extent allowed by law, we are not responsible for any loss, damage, or costs arising from your use of the site. This includes, but is not limited to, indirect or consequential loss, loss of data, loss of business opportunities, or reputational harm.

8.3 Consumer Protections

Nothing in these Terms limits your rights under the Australian Consumer Law. Where we cannot exclude liability, it is limited to either resupplying the service or reimbursing the cost of the service.

9. General Matters

• Severability – If any part of these Terms is found to be invalid, the rest will continue to apply.
• Service Changes – We may update, change, or remove content or features of this site without notice.
• Entire Agreement – These Terms make up the full agreement between you and us about website use.

10. Contact Details